About this policy
Shaanxi Huatainuo Metal Co., Ltd. (HTN) operates this website to provide information about titanium materials and to receive business inquiries. This policy explains how personal information is handled when you visit our website or contact us. Last updated: 28 October 2026.
Information you provide
Our inquiry and quotation forms request your name, email address, country, company name, telephone or WhatsApp number, requirements and any files you choose to upload. Required fields are marked on the form. We also receive information you send by email or other contact channels. Please do not submit patient records, medical information or other sensitive personal information; material inquiries do not require such information.
Website and technical information
Website hosting, security and form tools may process technical information such as IP address, browser and device information, access times and pages requested to deliver the website, detect spam, prevent abuse and troubleshoot errors. Form submissions and related technical records may be stored in the website administration system and sent to the staff handling your inquiry.
How we use information
We use inquiry information to review your material requirements, answer questions, prepare quotations, supply requested documents, follow up on the same inquiry and administer related business communications. We also process information as needed to operate and secure the website, keep business records and comply with applicable obligations. The inquiry checkbox concerns handling your inquiry; it is not a subscription to promotional emails.
Inquiry consent and choices
Before submitting an inquiry, you are asked to read this Privacy Policy and agree to HTN processing the submitted information to respond to the inquiry. The checkbox is not selected by default. If you do not wish to submit information through the form, you may contact us using the published contact details. Where processing relies on consent, you may withdraw that consent by contacting us; withdrawal does not affect processing already carried out lawfully. Other grounds may apply where processing is necessary for requested pre-contractual steps, a contract, legitimate business interests or legal obligations, depending on applicable law.
Cookies and external services
We use CookieYes to present cookie choices and remember your preferences. Use the Consent Preferences control on the website to review or change your cookie choices. Cookie consent is separate from inquiry-form consent. Embedded services, such as maps, and links to WhatsApp or social networks may involve third-party providers that process information under their own privacy policies. Following an external link takes you to that provider’s service. Your browser settings also allow you to manage cookies.
Access, service providers and international handling
Information is accessible to personnel responsible for your inquiry and to service providers involved in website hosting, email delivery, security and technical support as needed for those services. If fulfilling your request requires sharing specifications with a supply or delivery partner, provide only the information needed for that request. Information may also be disclosed where required by law or to protect legal rights. HTN is based in China; contacting us from another country may involve processing information in China or in locations used by our service providers, subject to applicable data-protection requirements.
Retention and security
Information is kept for the period needed to handle the inquiry and related business records, taking into account the nature of the request and applicable legal, accounting or dispute-resolution requirements. Website logs and backups may follow separate operational retention schedules. You may contact us about deletion of information that is no longer needed. We use reasonable administrative and technical measures to protect information; no internet transmission or storage system can be guaranteed completely secure.
Your requests
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection or a copy of your personal information, and to withdraw consent where relevant. Contact us using the details below. We may need to verify your identity before responding, and some information may need to be retained to meet applicable obligations. You may also contact your local data-protection authority where applicable.
Contact and updates
For questions about this policy or personal-information requests, email elsa.sales@htn-ti.com. Shaanxi Huatainuo Metal Co., Ltd., No. 21 Changsheng Road, Gaoxin Avenue, Hi-Tech Development Zone, Baoji, Shaanxi, China. We may update this policy to reflect changes to the website or our practices; the latest version and update date will appear on this page.